Συχνές Ερωτήσεις - Ύδρευση - Ηλεκτρονικός Λογαριασμός

It involves registering your email address and mobile telephone number so that you can receive your water bill electronically.

You can do this in either of the following ways:

1. Scan the QR code on the letter you have received and enter your email address and mobile telephone number.
2. Visit the Organisation’s online contact details update page here https://www.ylatis.eu/web/search/websearch.asp?lang=en

Enter the update reference number shown on your letter, followed by your email address and mobile telephone number.

1. The QR code appears in the top right-hand corner of the letter.
2. Customers are asked to scan the QR code and enter their email address and mobile telephone number.
3. Alternatively, customers can update their contact details through the Organisation’s website by entering the update reference number shown in the top left-hand corner of the letter.
4. Letters were sent only to customers who had not yet updated their contact details and still receive their water bills by post.

Visit the Organisation’s website https://eoalemesos.org.cy/en/home on your computer. Enter the update reference number shown in the top left-hand corner of the letter you have received, then follow the instructions on the screen.

Contact EOA Lemesos using the Contact Form to request your update reference number to be sent to you again.

Yes. However, you must enter the mobile telephone number and email address of the customer who received the letter.

In addition to receiving your water bills, you may receive SMS or email notifications regarding works on public roads or water supply interruptions, alerts concerning unusual water consumption at your property, and other general information.

No. Once you complete the process using the QR code or the update reference number through the website, the Organisation’s records are updated immediately.

Repeat the process by scanning the QR code or entering your account number on the website. If a message appears confirming that your details have been updated, the process has been completed successfully.

If you are still unsure, contact EOA Lemesos using the Water Supply Contact Form.

You will need to complete the Online Billing and Payment form on the Organisation's website.