Limassol's water quality meets the European Union's strict criteria for drinking water. Regular quality checks are conducted on all water supply sources and at various points within the network by the Health Services of the Ministry of Health and the State General Laboratory. Additionally, further quality control is performed by a private laboratory.
For water supply to the property, the following documents must be provided:
The minimum cost for installing a new water meter, as determined by the Board, is currently €210 (for areas less than 450m²) and is payable along with the application before the installation of the water meter. (An additional security deposit of €50 applies for owners). However, the exact cost for installing a new water meter will be calculated after the application is submitted, and the Organisation will inform the owner accordingly.
For water supply to a floor being added to an existing building, the following documents must be provided:
Provided that the units are independent and a separate family resides in them, the following must be provided:
You can submit an application if the semi-basement was constructed with a building permit and the average consumption over the last year exceeds 120 cubic meters. Additionally, the semi-basement must be independent, housing a separate family.
For water supply to a Turkish Cypriot property/parcel, the following documents must be provided:
Any person addressing the Water Board for water supply for land development purposes or subdivision into plots should submit the following documents along with their application:
If the parcel in question belongs to more than one owner, a power of attorney signed by all landowners to be subdivided into plots, as well as by a certifying officer, must be submitted.
The application should be made in one name.
All the following incidents should be reported to 25271000 at any time:
If a consumer wishes to enroll in the Automatic Bill Payment System, they must visit the Organisation's offices, providing an IBAN certificate issued by their bank, showing the beneficiary and their IBAN number. ID card or passport should also be presented. Consumers will receive statements of charges from time to time with a copy of their bill. Alternatively, they can complete the relevant application.
Payments can be made through the JCC Smart website or our website.
After the due date, a 10% surcharge will be applied to the outstanding amount, and the EOA Lemesos reserves the right to disconnect the water supply without further notice.
Please follow the links below for the relevant requests:
The EOA Lemesos is responsible for the water supply network, including the mains and service connections, up to the point where the water meter is located for each property. Beyond the meter, EOA Lemesos has no responsibility, and the property owner is responsible for the internal plumbing system.
In apartment buildings with a central meter, the EOA Lemesos's responsibility extends only up to the central meter. Beyond this point, the building's management committee is responsible for the water distribution within the property.
You must provide your mobile phone number and email address to be registered in the Consumer Department database. According to its Regulations, the Limassol District Local Government Organisation (EOA Lemesos) sends an SMS notification and an email reminder to the contact details provided after the bill’s due date. If the bill still remains unpaid after a specified period, the EOA Lemesos reserves the right to disconnect the water supply without further notice.
If you are a registered consumer of the property, you can request the disconnection of the water supply, provided that you first sign and submit the relevant form at the EOA Lemesos offices. Alternatively, you can send written instructions:
Note: A consumer may request the disconnection of the water supply either because they are vacating the property or because they no longer wish for the property to be supplied with water.
Based on the meter reading at the time of disconnection, a final bill is issued with the outstanding amount payable to the Limassol District Local Government Organisation (EOA Lemesos) up to the disconnection date. If you have a deposit on your account, it will be used to settle the final bill. If the final bill amount is lower than the deposit, the remaining balance will be refunded to you within two weeks. However, if the final bill amount exceeds your deposit, the difference must be paid before the water supply is disconnected.
To calculate the charge, you must provide the current meter reading by taking a clear photograph of the water meter using your mobile phone or a camera. The image should clearly display the meter's serial number and the cubic meter reading. If this is not feasible, an EOA Lemesos officer can visit the property to record the meter reading. This process may take up to two working days.
To reconnect a water meter, you must complete the Reconnection Application for the specific disconnected meter and pay a €35 reconnection fee along with the required account deposit or any necessary balance adjustment, as follows:
If you are the property owner, you must also provide a title deed or sale agreement. If you are representing a company, you must submit:
In all cases, if there is an outstanding balance on the account, it must be fully settled before reconnection can proceed.
You have the right to request an accuracy check of your water meter. To do so, you must pay a €35 inspection fee at the EOA Lemesos cash office.
I. If the inspection confirms that the meter was not accurately recorded, a new water meter will be installed, and your bill will be adjusted based on the corresponding period of the previous year. In this case, the €35 fee paid for the inspection will be refunded.
II. However, if the inspection confirms that the meter has been recording correctly, the same meter will be reinstalled, and the €35 fee will not be refunded.
It is provided that, during the inspection process, the water supply to the property will remain uninterrupted.